Columns

(Second of two parts)

Last month I discussed the resolution of billing errors under the Fair Credit Billing Act (FCBA). This month I will discuss the settling of disputes regarding the quality of goods and services, such as a mismanaged tour.

Billing errors vs. quality of goods and services

It is important to realize that disputes about the quality of goods and services are not the same as disputes about “billing errors,” so the dispute procedure discussed in this column last...

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by Deanna Palic

Hollywood goes to Chile

Chile’s landscape stretches from the northern deserts of Atacama to the southern glaciers of Patagonia, adorning it with a diverse and alluring array of scenery that is catching the eyes of Hollywood filmmakers and setting Chile apart as a hotspot for movie-making.

The Atacama Desert was recently selected as a backdrop for the next James Bond adventure, “Quantum of Solace,” which will be released this coming November.

...

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Each summer, Europe greets a stampede of sightseers and shoppers with eager cash registers. Before jumping into the peak-season pig pile, consider the advantages of an off-season trip.

Given the current weakness of our dollar overseas, the potential price savings of an off-season trip are enough to brighten a gray winter day. Airfares are often hundreds of dollars less. And with fewer crowds in Europe, you’ll sleep cheaper; many fine hotels drop their prices, and budget hotels...

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by Randy Keck, part 2 of 3 on Thailand

The highlight of my March ’08 Thailand adventure, hosted by Value World Tours and the Tourism Authority of Thailand, and the primary reason for my taking the journey was the 3-night/4-day cruise sector on the Kwai River.

The cruise-tour featured the combination of a relaxing river cruise with many interesting shore excursions plus pre- and post-cruise touring in central Thailand. Included were several sites central and integral to the...

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Dear Globetrotter:

Welcome to the 388th issue of your monthly overseas travel magazine.

Each month, this magazine presents articles and letters written by its subscribers, travelers sharing advice, adventures and discoveries. We toss in a few columns by Contributing Editors and descriptions of upcoming tours, events and products as well, plus news of interest to travelers. For example. . .

Travel agents in Hong Kong reported that authorities in China have stopped...

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by Lew Toulmin

Hot! Hot! Hot! The Adriatic coast is the hottest destination in Europe these days, with fantastic ports, relatively low prices and even newly opened countries to visit.

My wife and I were lucky enough to be invited to explore the Adriatic on an 8-day cruise in October 2007 aboard M/S Andrea, a luxurious small ship sailing under the flag of Elegant Cruises (24 Vanderventer Ave., Port Washington, NY 11050; 800/683-6767, www.elegantcruises.com).

The...

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(First of two parts)

When ITN reader Winnie Baffa forfeited her payments after she was unable to attend her March ’07 holiday package in Spain (Dec. ’07, pg. 37), she contacted her credit card company to obtain reimbursement for some of her expenses.

She was turned down, however, and sent a letter to the Editor of ITN, who asked me to research the matter of reimbursement for a missed or canceled cruise or tour.

The Fair Credit Billing Act

Compensation for this...

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by Yvonne Michie Horn

There is a yearly check Rosie Atkins, curator of London’s Chelsea Physic Garden, never fails to write and get in the mail on time. The check is for five pounds. So it has been, without a payment missed, since 1722.

In 1722, after nearly 50 years in existence, the garden — established by the Worshipful Society of Apothecaries of London in 1673 as an educational tool for apprentices learning to grow and use medicinal plants — was experiencing financial...

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