Along with two other couples, my husband, Scott, and I arranged to rent a van in Sydney, Australia, for a week, March 20-26, 2014. We would drive east to the Blue Mountains and then north as far as Port Macquarie before returning the van in Sydney.
We picked up the vehicle from East Coast Car Rental (200 O’Riordan St., Mascot, NSW 2020, Australia; phone +61 2 8338 9111, www.eastcoastcarrentals.com.au), located near the Sydney Airport.
While finishing the paperwork, we were told...
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