Travelers' Intercom

My husband and I sailed on Holland America Line’s MS Statendam for a “Japan and Transpacific Passage” (Japan/Siberia) cruise, April 29-May 21, 2006, which we booked through Vantage Deluxe World Travel. Before leaving home, we sent a copy of our 100 shares of stock to the cruise line’s parent company, Carnival Cruises, in order to receive $250 in shipboard credit.

On the ship we went many times to the business area and were told several answers: 1) their communication with Seattle was...

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I was surprised by the reader’s letter “Re Shore Tours, Stockholder Perk” (Sept. ’06, pg. 30) complaining about Holland America Line’s (HAL’s) customer service. While experiences are individual, I have found HAL’s customer service personnel to be unfailingly prompt and helpful.

I too own Carnival Cruise Line stock and always take advantage of the shipboard credit benefit when I sail on any of the ships owned by Carnival Corporation. Information on stock ownership must be submitted in...

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I booked a flight and hotel package with Expedia for April 19-26, 2007. I did this several months before departure and opted to include the Expedia Package Protection plan, which was good because I had to use it only three hours before my flight for a very unexpected reason.

I live on the 24th floor of a highrise condominium. A week or so before my trip, we were warned that there would be an elevator shutdown for a few hours on the day of my flight. I finished some last-minute...

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My husband, R.C., and I cannot speak highly enough for Inside Japan Tours (Lewins House, Lewins Mead, Bristol, BS1 2NN, U.K.; phone ++ 44 [0] 870 120 5600, fax 870 746 1047) and the trip we took with them in October ’06.

As is our custom for destinations on our wish list, we saved ITN readers’ recommendations for travel in Japan over a period of about five years. When it came time to plan, we checked them all out. It took only a few hours to be certain that IJT was the...

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On a trip to Morocco, Dec. 20, 2006-Jan. 4, 2007, I arrived in Casablanca with only a hotel reservation and some ideas but no firm plans. I had read articles about Morocco in ITN, checked the Internet and had referred to Lonely Planet and Footprint guidebooks as well as several fine pamphlets (“Imperial Cities,” “Museums,” “The Kasbah Trail,” “Casablanca,” etc., published by the Moroccan National Tourist Office (Orlando, FL; 407/264-0133, www.visitmorocco.org).

I also arrived without...

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Murray Halbert’s tale of theft from his room safe at Angkor Wat (May ’07, pg. 41) resonated painfully with me, as something eerily similar happened while I was staying in a not-so-wonderful, smallish hotel in Bangkok in December ’06. I have made use of those in-room electronic safes on several occasions, a habit that I am determined to shed from now on.

A hotel room safe is no more secure than the management or any of the personnel is honest. In fact, it is something of a sitting duck...

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I am a 55-year-old woman who does a lot of international traveling alone. The issue of where to keep my money and passport is always a problem. Although I am somewhat hesitant about the in-house safes, in so many countries where pickpocketing is a regular job, we almost have to use the hotel safes. I do two other things.

I always put the “do not disturb” sign on my door when I leave. I don’t care if I get that extra towel or not. If I stay at a hotel for three days or more and I want...

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In response to Mr. Halbert’s unfortunate loss of money from his hotel safe in Siem Reap, Cambodia, I’d suggest in the future he wear, tucked inside his clothing, a money belt and/or neck pouch and carry his valuables with him. My husband and I have never lost a thing by each wearing one of these.

To paraphrase Rick Steves, how many people have reached inside your underwear?

NORINE MATTESON

Vacaville, CA