As I was making a reservation for a rental car in Puerto Vallarta, Mexico, in January ’04, I asked the agent, “Will there be any hidden charges?”
“No other charges,” the Alamo representative answered.
I pondered the booking I had just made, then realized that Alamo’s quote was $200 less than that of other companies I had called. Had I neglected to inquire about all the rental options? While I knew about CDW, I had no information about the amount of coverage for liability,...
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